SALES

5.0

SERVICE

5.0

175 ratings and 105 comments received in the last 90 days.

07 July 2025

I had to wait 6 months, longer than was expected. An item was not fitted and the car had to return for fitting.

06 July 2025

The process was professional and friendly, the car is what I expected and I am very happy to have bought it.

04 July 2025

Smooth process and well dealt with throughout

02 July 2025

As this was my fifth purchase from this retailer, I am obviously satisfied with the service I receive. The showroom is pleasant with a good range of vehicles on display. I have always done business with one particular salesmen who is a credit to BMW

25 June 2025

Like I said a very helpful service & friendly service

15 June 2025

Very satisfied I love my new car

04 June 2025

Very efficient and courteous service. There were no negatives

03 June 2025

Jodie was personable, charming, knowledgeable and helpful throughout the process. Ben gave a useful overview of the tech aspects at handover and I appreciated the offer of further help should I need it

02 June 2025

BMW Vertu in Yeovil have dealt very efficiently with our car buying needs for a long time. We are treated like important customers and no requests seem to much for the excellent sales staff, Jamie Cox in particular.

09 May 2025

Excellent service from everyone that I spoke with.

13 July 2025

One part is not available anymore but hasn't been replaced. No alternative BMW solution offered.

13 July 2025

Exactly as expected, polite & courteous team.

11 July 2025

All done in the day.

10 July 2025

Top class customer service.

10 July 2025

As above.

10 July 2025

I had to return the vehicle a second time as work had not been completed to a high standard on the initial first visit. Attention to detail is a big problem with this VERTU dealership in Yeovil. This is not the first time I have had issues here.

10 July 2025

Despite there being some issues that occured during the service event, the dealership handled the customer satisfaction element very well, which resulted in an overall positive experience

09 July 2025

Car had to stay in overnight but there was no issue with keeping the loan car. Pleasant environment to wait in. Staff were attentive. Car washed on pick up

08 July 2025

Prompt and vert satisfactory

08 July 2025

As specified in box 1

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